4/16/2023 0 Comments Switchup in the schedule![]() We Reserve the Right to Refuse Service To: Therefore kids are not permitted in the salon unless they are old enough to sit quietly with a book/phone/tablet during the duration of the service. We all have busy schedules, please help us ensure a calm & peaceful environment inside the salon. Please be courteous & keep your group conversations to a whisper & your cell phone on silent. The Switch Up is a luxury beauty studio with the goal to provide ultimate relaxation to all clients. Lost or stolen cards cannot be replaced or refunded. Lost or stolen Gift Cards: Treat your Gift Card like cash. ![]() Validity and expiry of Gift Cards: We are not liable to redeem any Gift Card that is presented for redemption after the expiry date. No cash advances: You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash. Though tipping is not required, our technicians GREATLY appreciate them! If you are happy with your service, tips can be accepted via cash/card. The client is responsible to confirm those charges with our front desk coordinator before booking your appointment. Please note, for this service accommodation, an additional fee of $30 will be charged. If possible, we are happy to make accommodations for early, late evening, or Monday appointments. The Salon is open: Tuesday-Friday 10am-7pm and, Saturday 9am-1pm Therefore, if you arrive more than 10 minutes late, we reserve the right to refuse partial or complete services. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. If you anticipate that you will be late, please call ahead to see if we have the availability to complete your service in full. Scheduled appointments have a 10 minute grace period (15 min grace period for Lash Extensions) to allow for unpredicted traffic or parking difficulties. ![]() We always want you to be happy with your service! If you are ever dissatisfied with a service, please let us know within 3 days and we will be happy to reconsult with you and make a change if need be.Īfter 7 days all services are final & there will be a charge for any change in service. We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged a cancellation fee of 100% of the cost of your service. You will be serviced by the next available beauty provider. However, be aware that if you repeatedly cancel appointments without proper notice, you will no longer be able to book appointments online and will be subjected to walk in policy only. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice. We ask that if you must cancel or reschedule your appointment, you give at least 24 hours notice so that we have the opportunity to offer your reserved time to another client on our waitlist. Your appointments are very important to our team of professionals.
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